Market Basket changed their deli packaging after New Hampshire’s governor jumped in. This local shopper was frustrated because the label covered the zipper and you couldn't get into the bag without it ripping. The customer tweeted about it and the governor took note : Check this out!
Hysterical twitter thread!
Dear @MarketBasket, I love you. But PLEASE stop putting the price tag over the zipper part of the deli meat bag. It’s nearly impossible to open it without destroying the zip lock and bag, defeating the purpose of such. Sincerely, a loyal customer. pic.twitter.com/QHuRGSsFf8— Kevin H. Smith (@NHkevinsmith) August 2, 2018
Right?!?— Chris Sununu (@GovChrisSununu) August 3, 2018
Yes! Thank you Kevin for finally saying something. I have to re-bag the cheese every time in a ziplock, which defeats the cost advantage of buying at MB in the first place.
Love the store and the people, but just want fresh cheese. 😀
Thank you for sharing your thoughts with us. We are very sorry about this inconvenience, and will speak with our Deli departments about it. Thank you for being Market Basket customers!— Market Basket (@MarketBasket) August 3, 2018
THANK YOU @MarketBasket! Had to check out the good news myself, so I stopped by my regular spot in Epping tonight. New price-tag sticker location = no more torn bags. Celebrating with grilled cheese for dinner. #ResponsiveCustomerService #603Pride pic.twitter.com/5vdBjIXSYR— Chris Sununu (@GovChrisSununu) August 22, 2018
Thank you @MarketBasket - you guys are the best!!— Kevin H. Smith (@NHkevinsmith) August 3, 2018
THANK YOU @MarketBasket for listening!! Price labels on bottom and zip lock bag intact! WOO-HOO! Shout out to @GovChrisSununu for supporting the cause. Fresh deli cheese for everyone! pic.twitter.com/XsJREMvIGU— Kevin H. Smith (@NHkevinsmith) August 21, 2018