LynnMarie Rink went to the mall to replace her son's broken iPad when something extraordinary happened.
Her son James, born with Down Syndrome and diagnosed with Autism, collided with the Apple Store's glass wall and was knocked over.
According to Rink, as she comforted her son, one employee, Andrew, came over and sat down next to her.
He then proceeded to chat with James and help set up his new iPad... on the floor!
Read LynnMarie's full story below!